Healthier: an ERP for closing care gaps.
- gaps in care documentation resolved
- >75%
- Evidence of care already provided
- patients per clinic
- 5k–10k
- documents per patient
- 92
- On average
I contributed to Healthier’s transformation from an ERP for a preventive clinic into a solution for other clinics. I connected management, clinical information and AI to document care and organize follow-up.
- My contribution
- ERP, integrations, AI and identity
- Reference period
- 2023–2026
Results
Clinics with 5,000–10,000 patients, averaging 92 documents per patient, with a 2023–2026 reference period.
More than 75% of documentation gaps resolved
Document retrieval established evidence of care already provided, resolving more than 75% of the gaps in care documentation.
AI for doctors and patients
I implemented assistants connected to patient clinical information.
Support for doctors in chat
Evidence and key points available during the conversation with the patient.
Patient access through MCP
An AI assistant for querying their own data with authorized access.
AI-assisted identity checks
Patient and doctor verification linking identity with clinical access.
Communication and follow-up
The ERP brings together conversations, attachments, notifications and contact channels to support care.
Clinical operations
Teams organize patients, appointments and programs through a portal with worklists for reviewing evidence and prioritizing follow-up.
Management and clinical access
I worked on clinic-scoped administration, roles, reports, subscriptions and usage management.
Compliance and access
My work included HIPAA and SOC 2 compliance and controls for clinical access.
Connected clinical information
I implemented a pipeline connected to CommonWell, with OCR and RAG, turning clinical documents into useful context for assistants.
From documents to clinical context
FHIR and C-CDA
Reading structured clinical information.
PDF and TIFF
Processing patient documents.
Images containing text
Text extraction through OCR.
Useful evidence for care
Relevant information for assistants, linked to its source document.